Reference

Terms and Conditions That Actually Explain the Rules

These terms govern every account on cash5 — what you can do, how your wallet works with PayPal, Venmo, or Play+, and which states are currently eligible. Read them before you open an account; they are binding once you register.

State eligibility appliesPayPal, Venmo & Play+ coveredAccount wallet rulesIdentity verification requiredTerms updated when rules change

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DATA AND SECURITY

How We Handle Your Account Data

Your account data, transaction history, and payment details are stored under SSL encryption. We do not sell personal information to third parties. Retention periods follow applicable state requirements, and you can request a copy of your data through the email support channel at any time.

Data Retention We keep your account and transaction records for as long as state law requires. After that period, data is deleted unless an open dispute requires us to hold it longer.

Cookie Policy We use functional and analytics cookies to keep your session active and improve the account experience. You can manage cookie preferences through your browser settings at any time.

Account Security Your account uses two-factor authentication. Each login sends a one-time code to your registered phone number, and any payment method change requires identity re-verification before it takes effect.

Requesting Changes To update personal details, dispute a charge, or request account closure, contact support in writing. Changes to payment methods such as PayPal or Venmo are processed after ID confirmation.

TERMS CONTACT

Reach Us About These Terms

If a clause is unclear, you dispute a transaction, or you need to request a copy of your account data, our support team handles all of it. Use live chat for the fastest response, or email if the matter needs a written record. We aim to respond to written queries within one business day.

Team online

Live Chat

Open the chat icon from any page in your account. Use this for questions about wallet holds, payment disputes, or eligibility clarifications under these terms.

Email Support

Send a written request to our support address for data requests, account closure, or formal complaints about how a term was applied to your account.

Account Help Center

The help center in your account settings lists step-by-step paths for common terms-related tasks — updating payment details, requesting a statement, or reviewing your transaction log.

What These Terms Cover and How They Apply

cash5 Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access to cash5 depends on your state's law. We make the platform available only in eligible states, and by creating an account you confirm that you are located in a permitted state and that you meet the minimum age requirement set by that state. These terms

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cover your account registration, how funds move through your wallet — whether you deposit via PayPal, send from Venmo, or load a Play+ prepaid card — and how withdrawals are processed back to the same payment method. Funds in your account wallet are not held as
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bank deposits and carry no interest. We reserve the right to suspend or close an account if we detect activity that conflicts with these terms, including attempts to access the platform from a state where it is not permitted. Identity verification is a condition of withdrawal:
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you will be asked to confirm your name, address, and a government-issued ID before any payout is released. Terms may change; we will notify you by email and post the updated version here. Continued use after a change takes effect means you accept the updated terms.
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If you have questions about a specific clause, reach our compliance team through the support channels listed on this page.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Common Questions About These Terms

Players in New York and other eligible states ask us these questions most often about account rules, wallet behavior, and their rights under these terms. The answers below reflect current policy; check this page after any terms update.

No. Access and specific rules vary by state. These terms apply only where cash5 is available under local law, and eligibility is checked at registration and on each login.

Yes, you can link both to your account wallet. Each method must be registered in your legal name. Switching between them for deposits or withdrawals is allowed but requires identity confirmation first.

Any remaining balance is returned to the payment method on file — PayPal, Venmo, or Play+ — after identity verification is complete. Closure requests go through email support.

We email registered accounts when terms are updated and post the revised version here with a date stamp. Logging in after an update and continuing to use the platform counts as acceptance.

Email support with your account ID and a government-issued ID scan. We process data requests within the timeframe required by your state and send the file to your registered email address.

Accessing the platform from a state where it is not permitted, using payment methods not in your name, or creating multiple accounts are all violations. Confirmed violations can result in account suspension.

Reference

Terms & Conditions

Access may be available only in states where local law permits.

InfoFAQ InfoCape Cod Gold AccountRegister

Terms and Conditions That Actually Explain the Rules

How We Handle Your Account Data

Reach Us About These Terms

Live Chat

Email Support

Account Help Center

Common Questions About These Terms

01 Do these terms apply the same way in every state?

02 Can I use PayPal and Venmo under the same account?

03 What happens to my wallet balance if my account is closed?

04 How will I know if the terms have changed?

05 How do I request a copy of my personal data?

06 What counts as a violation of these terms?

Terms & Conditions

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